At me999, the privacy and security of every Pakistani player's personal data is a matter we treat with the same rigour as our banking-grade financial safeguards. This Privacy Policy explains in plain, clear language exactly what data we collect, why we collect it, how we use it, who we share it with, and what rights you hold over your own information at all times.
Our Core Privacy Commitments
Before you read the full legal text of our Privacy Policy, here are the six foundational privacy principles that guide every data decision made at me999. These are not aspirational statements — they are operational standards enforced across our entire platform.
Every piece of data transmitted between your device and me999's servers is protected by bank-grade 256-bit SSL encryption. Whether you are logging in from Karachi or depositing via JazzCash from Lahore, your session is fully encrypted end-to-end at all times.
me999 does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data exists solely to serve your gaming experience and fulfil our legal obligations — not to generate commercial revenue for others.
me999 players hold full rights over their personal data at all times — including the right to access, correct, restrict, and in applicable circumstances erase their data. Submit any data rights request to our support team and receive a substantive response within 30 days.
me999 collects only the minimum personal data necessary to operate your account, verify your identity, process your transactions, and comply with our international gaming licence obligations. We do not collect data speculatively or for unspecified future use.
Player personal data and financial account data are stored in segregated, access-controlled environments. Strict internal access controls ensure that only authorised personnel with a legitimate operational need can access your account records — and all such access is logged and audited.
Promotional emails, SMS notifications, and in-platform marketing messages from me999 are always opt-in. You may withdraw your marketing consent at any time — either via the unsubscribe link in any marketing email, or by contacting [email protected] — with immediate effect.
This Privacy Policy ("Policy") describes how me999 ("the Platform", "the Company", "We", "Us", "Our") collects, uses, stores, protects, and discloses personal data from players and visitors who interact with the me999 online casino and sports betting platform, accessible at me999.bio.
This Policy applies to all personal data that me999 processes in connection with the provision of its services — including registration, account management, identity verification (KYC), payment processing, customer support, responsible gaming monitoring, and marketing communications. It applies to all players accessing me999 from Pakistan and all other jurisdictions in which me999 operates.
By registering an account on me999 or by continuing to use the platform after this Policy has been published or updated, you confirm that you have read and understood how we handle your personal data. This Policy forms part of our broader legal framework alongside the Terms & Conditions and Responsible Gaming Policy, all of which are binding upon registration.
If you have any questions about this Policy or about how me999 handles your data, please contact us at [email protected] before using the platform. Our data protection team will respond to all privacy-related enquiries within 5 business days.
For the purposes of applicable data protection law, me999 is the data controller in respect of all personal data collected from players and visitors through the me999.bio platform. As data controller, me999 is responsible for determining the purposes for which your personal data is processed and the means by which that processing is carried out.
me999 operates under an international online gaming licence. In jurisdictions where a local data protection authority has jurisdiction over the processing of personal data by online gaming operators, me999 will cooperate fully with that authority and comply with all applicable requirements.
Data Protection Contact: All data protection enquiries, subject access requests, and privacy complaints should be addressed to [email protected], clearly marked "Data Protection — Privacy" in the subject line. This ensures your enquiry is routed directly to our data protection team without delay.
me999 collects personal data across several categories. The specific data collected depends on the nature of your interaction with the platform. Below is a comprehensive breakdown of the categories of personal data that me999 may collect and process:
| Data Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender, nationality | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, residential address (city, province, postal code) | Account management, support communications, transaction notifications |
| Financial Data | JazzCash/EasyPaisa wallet numbers, bank account details (HBL, UBL, Meezan), deposit/withdrawal history, transaction amounts in PKR | Payment processing, fraud prevention, AML compliance |
| KYC Documents | CNIC scan (front and back), proof of address (utility bill, bank statement), payment method screenshot | Identity verification as required by our international gaming licence |
| Technical Data | IP address, device type, operating system, browser type and version, device identifiers | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, wagers placed, session durations, login timestamps, deposit and withdrawal activity patterns | Responsible gaming monitoring, platform improvement, personalisation |
| Marketing Preferences | Promotional opt-in/opt-out status, preferred communication channels, bonus preferences | Targeted marketing communications (with your consent) |
| Support Data | Customer support chat and email transcripts, complaint records, feedback submissions | Dispute resolution, service quality improvement, regulatory record-keeping |
me999 does not collect or process sensitive personal data — such as racial or ethnic origin, political opinions, religious beliefs, or biometric data — unless this is strictly required by our KYC obligations and you have provided explicit consent for that specific purpose.
me999 collects personal data through the following channels and mechanisms:
me999 processes personal data only where a valid legal basis exists for that processing. The legal bases on which me999 relies are as follows:
Where me999 processes your data on the basis of legitimate interests, you have the right to object to that processing. Please contact [email protected] if you wish to exercise this right. me999 will assess your objection and respond within 30 days, ceasing the contested processing unless it can demonstrate compelling legitimate grounds that override your interests.
me999 uses the personal data it collects for the following specific purposes, each of which is aligned with a valid legal basis as described in Section 5:
me999 uses cookies and similar tracking technologies on the me999.bio platform to ensure the platform functions correctly, to maintain your session security, and — with your consent — to analyse your usage behaviour and personalise your experience. The categories of cookies deployed by me999 are as follows:
You may manage your cookie preferences at any time by accessing the cookie settings panel available in the footer of every me999 page, or by configuring your browser settings to block or delete cookies. Please note that disabling strictly necessary cookies will affect the functionality of your me999 account and may prevent you from logging in or completing transactions.
Cookie Lifespan: Session cookies are automatically deleted when you close your browser. Persistent preference and analytics cookies set by me999 have a maximum lifespan of 12 months, after which they expire automatically and are not renewed without your refreshed consent. me999 does not deploy cookies from third-party advertising networks on the me999.bio platform.
me999 does not sell or rent your personal data to any third party. We share personal data only with the following categories of trusted recipients, and only to the extent strictly necessary for the stated purpose:
Important: me999 will never share your personal data with third-party marketing agencies, data brokers, social media platforms for advertising targeting purposes, or any other commercial recipient not listed above. If you become aware of any third party claiming to represent me999 and requesting your personal data, please report this to [email protected] immediately as this may indicate a phishing or impersonation attempt.
As an internationally licensed online gaming platform serving players in Pakistan, me999 may transfer personal data to servers and service providers located in jurisdictions outside of Pakistan. Such transfers are carried out only where appropriate safeguards are in place to ensure that your personal data receives an equivalent level of protection to that provided under applicable data protection law.
The safeguards me999 relies upon for international data transfers include:
If you would like further information about the specific safeguards in place for international transfers of your personal data, please contact our data protection team at [email protected].
me999 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law or regulation. The following retention periods apply to the primary categories of data collected by me999:
Upon the expiry of the applicable retention period, me999 will securely delete or anonymise your personal data in accordance with our data deletion procedures. You may request early deletion of certain categories of your data — subject to our legal retention obligations — as described in Section 12 below.
me999 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our data security framework includes the following controls:
Your Role in Security: While me999 maintains robust platform-side security controls, you also have a critical role to play in protecting your account. Use a strong, unique password for your me999 account; never share your login credentials with anyone; enable two-factor authentication if available; and contact [email protected] immediately if you suspect that your account has been accessed by an unauthorised person.
Subject to applicable law and certain exceptions, me999 players have the following rights in respect of their personal data. To exercise any of these rights, please contact our data protection team at [email protected] with the subject line "Data Rights Request — [Right Name]". me999 will respond to all valid requests within 30 days of receipt.
Data Subject Rights
Under applicable data protection principles, me999 players hold the following rights over their personal data. All requests are handled by our dedicated privacy team at [email protected].
You have the right to request a copy of all personal data that me999 holds about you, along with information about how that data is being processed, the legal basis for processing, the retention period applied, and the categories of recipients with whom it has been shared.
You have the right to request that me999 correct any inaccurate or incomplete personal data held in your account. You may update certain data points — such as your contact email and address — directly within your account settings, or contact [email protected] for assistance with more complex corrections.
In certain circumstances, you have the right to request that me999 delete your personal data. This right is subject to important limitations — including our legal obligation to retain financial and KYC records for a minimum of 5 years under AML regulations — which may mean that full erasure is not possible until those retention periods expire.
You have the right to request that me999 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of contested data is being verified, or while an objection to processing on legitimate interests grounds is being assessed.
Where me999 processes your data on the basis of your consent or contractual necessity, and processing is carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You have the right to object to me999's processing of your personal data on the basis of legitimate interests, including profiling carried out for responsible gaming monitoring purposes. You also have an unconditional right to object to the use of your data for direct marketing, which me999 will honour immediately upon receipt of your objection.
Where me999 processes your data on the basis of your consent — including for marketing communications and non-essential cookies — you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. You can withdraw marketing consent via the unsubscribe link in any me999 marketing email or by contacting [email protected].
If you are dissatisfied with how me999 has handled your personal data or responded to a data rights request, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. me999 encourages players to contact us directly in the first instance, as most concerns can be resolved promptly through our dedicated privacy team.
me999 is strictly an adults-only platform. The minimum age requirement to register an account and use me999 services is 21 years of age. me999 does not knowingly collect or process personal data from individuals under the age of 21 under any circumstances.
Age verification is conducted as a mandatory step of the KYC process for all me999 accounts, and accounts found to be held by individuals under the minimum age are closed immediately with all associated data handled in accordance with our regulatory obligations.
Parental Advisory: If you are a parent or guardian and believe that a person under the age of 21 in your household has registered an account on me999, please contact us immediately at [email protected]. me999 will investigate the matter as a priority, close the account, and delete the associated data to the fullest extent permitted by our legal retention obligations.
me999 sends promotional and marketing communications — including bonus offers, PSL cricket betting alerts, new game announcements, and VIP loyalty updates — only to players who have provided their explicit, informed consent to receive such communications at the time of account registration or at a later point through their account settings.
Marketing communications may be delivered via email to your registered email address, or via SMS to your registered mobile phone number. me999 does not send marketing via WhatsApp, social media direct messages, or any other channel without your explicit consent for that specific channel.
You may opt out of all me999 marketing communications at any time through the following methods:
Opt-out requests will be processed within 5 business days. Please note that opting out of marketing communications does not affect your receipt of transactional and service communications — such as deposit confirmation emails, withdrawal processing notifications, and security alerts — which are necessary for the operation of your account and cannot be disabled.
me999 reserves the right to update or revise this Privacy Policy at any time to reflect changes in applicable data protection law, updates to the me999 platform and its data processing activities, changes in our operational practices, or improvements in the clarity and completeness of our privacy disclosures.
When a material change is made to this Policy, me999 will notify registered players by email to the address associated with their account, and will update the "Last Updated" date displayed at the top of this document. The revised Policy will take effect immediately upon publication unless a specific future effective date is stated.
We recommend reviewing this Privacy Policy periodically to stay informed about how me999 protects your data. Continued use of the me999 platform following the publication of a revised Policy constitutes your acceptance of the updated terms. If you object to any change made to this Policy, please contact us at [email protected] and, if necessary, request account closure.
me999 is committed to handling all privacy enquiries and data rights requests with the utmost professionalism, transparency, and urgency. If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or wish to report a privacy concern, please contact us through the following channel:
Privacy & Data Protection: [email protected] — please use the subject line "Privacy Policy Enquiry" or "Data Rights Request — [specific right]" to ensure your message is routed directly to our privacy team. We aim to acknowledge all privacy-related communications within 48 hours and to provide a full substantive response within 30 days of receipt.
If you are not satisfied with me999's response to your privacy complaint or data rights request, you have the right to escalate your complaint to the data protection authority with jurisdiction over your location, or to the data protection supervisory authority in the jurisdiction in which me999 holds its gaming licence. Details of the applicable authority will be provided upon request.
me999 takes all privacy complaints seriously and will conduct a thorough, documented investigation of each complaint received, with a view to resolving the matter fairly and transparently. We value the trust our Pakistani players place in us and are committed to upholding that trust through rigorous, consistent privacy practices across every aspect of our platform.
Your Privacy Is Protected. Play With Confidence.
Now that you know exactly how me999 protects your personal data, you can play with complete peace of mind. Join thousands of Pakistani players from Karachi, Lahore, Islamabad, and Faisalabad who trust me999 for fair, encrypted, and licensed online gaming.