me999 Terms & Conditions
Your Rights. Our Rules. Full Transparency.

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and me999 ("the Platform", "the Company", "We", "Us", "Our"), the internationally licensed online casino and sports betting platform accessible at me999.bio.

By completing the registration process, accessing the me999 platform, depositing funds, or placing any wager — whether on casino games, live dealer tables, or sports betting markets including PSL cricket — you are deemed to have read, fully understood, and irrevocably accepted these Terms in their entirety.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, which together form the complete legal framework governing your relationship with me999. All three documents are binding upon registration.

Access to and use of me999 is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and throughout the duration of their account:

• You are at least 21 years of age. me999 enforces a minimum age of 21 in line with responsible gaming best practice and international licensing requirements.
• You are accessing the platform voluntarily and of your own free will, and gambling is not prohibited under the laws applicable to you in your specific jurisdiction.
• You are acting solely on your own behalf and not as an agent, nominee, or representative of any third party.
• You are not a current employee, contractor, affiliate, or immediate family member of an employee or contractor of me999 or any of its affiliated companies.
• You have not previously been self-excluded from me999 or any affiliated platform under an active self-exclusion agreement.
• You have not been declared legally incompetent, and are capable of entering into a legally binding agreement.

me999 employs mandatory Know Your Customer (KYC) age verification procedures and may request documentary proof of age at any time. Failure to provide satisfactory proof of age will result in the suspension of account access and withdrawal privileges until verification is completed to our satisfaction.

To access the full range of me999 features, including depositing funds and placing wagers, you must complete the registration process and create a single, personal player account. The following conditions apply to all me999 accounts:

• One account per person. Each individual may hold only one active me999 account. Multiple accounts held by the same individual — whether registered under the same or different names, email addresses, payment methods, or device identifiers — constitute a material breach of these Terms.
• Accurate information. You are required to provide truthful, accurate, and complete information at the point of registration, including your full legal name as it appears on your CNIC (Computerised National Identity Card), date of birth, and valid contact details. Providing false or misleading registration information is a serious breach of these Terms.
• Account security. You are solely responsible for maintaining the confidentiality of your me999 username and password. me999 will not be liable for any losses resulting from unauthorised account access where you have failed to keep your login credentials secure. You must notify me999 immediately at [email protected] if you suspect unauthorised access to your account.
• KYC compliance. me999 is obligated under its international gaming licence to conduct identity verification checks on all player accounts prior to processing any withdrawal. Required documentation includes, but is not limited to, a copy of your valid CNIC, a recent utility bill or bank statement as proof of address, and confirmation of your deposit payment method (e.g., screenshot of your JazzCash or EasyPaisa wallet showing your registered mobile number).

me999 reserves the right to request additional documentation at any time as part of ongoing due diligence. Accounts that fail to complete KYC verification within the required timeframe may have their withdrawal access suspended until verification is satisfactorily completed.

All financial transactions on me999 are denominated in Pakistani Rupees (PKR). The following terms govern all deposit and withdrawal activity on the platform:

4.1 Deposits. me999 currently accepts deposits via the following methods: JazzCash, EasyPaisa, HBL Internet Banking, UBL Internet Banking, Meezan Bank, Raast Instant Payment System, and 1LINK. Minimum and maximum deposit limits per transaction are displayed at the point of deposit within your account dashboard and may be updated from time to time without prior notice. Deposits are generally credited to your me999 account in real time or within a few minutes of successful transfer confirmation.

4.2 Withdrawals. Withdrawal requests are processed to the same payment method used for your most recent qualifying deposit, or to an alternative verified payment method at me999's discretion. Withdrawal requests from accounts that have not completed KYC verification will not be processed. me999 aims to process all verified withdrawal requests within 24 hours of approval; however, processing times may vary depending on the payment provider and are outside of me999's direct control once funds have been dispatched.

4.3 Withdrawal Conditions. Before a withdrawal can be approved, the following conditions must be met:

• Your account KYC verification must be fully completed and approved.
• Any active bonus funds must have met the applicable wagering requirements before the corresponding winnings can be withdrawn.
• The minimum withdrawal amount must be met, as displayed within your account dashboard.
• No open disputes, investigations, or fraud flags must be active on your account at the time of the withdrawal request.

me999 reserves the right to withhold or delay any withdrawal request where it has reasonable grounds to suspect fraudulent activity, money laundering, bonus abuse, or any other breach of these Terms. In such cases, me999 will notify the affected player and may request additional documentation before processing can continue.

me999 offers a range of bonuses and promotional offers to both new and existing players. All bonuses, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, and VIP loyalty rewards, are subject to the following general terms:

• Wagering Requirements. Unless explicitly stated otherwise in the specific promotion's terms, all bonus funds are subject to a wagering requirement that must be completed before any withdrawal of bonus-derived winnings is permitted. The applicable wagering multiplier is clearly stated for each individual promotion.
• One Bonus Per Promotion. Each eligible promotion may be claimed once per player, per household, per device, and per IP address, unless the specific promotion terms state otherwise.
• Bonus Expiry. Bonuses and free spins that are not used within the validity period stated in the individual promotion terms will expire automatically and be removed from your account without further notice.
• Game Contribution Rates. Not all games on me999 contribute equally toward the fulfilment of wagering requirements. Slot games typically contribute 100%; table games, live dealer games, and certain other game categories may contribute at a reduced rate or not at all. Specific contribution rates are displayed within the individual bonus terms.
• Abuse Prevention. me999 reserves the right to void any bonus, cancel associated winnings, and close an account if it determines, at its sole discretion, that a player has engaged in bonus abuse, matched betting, arbitrage wagering, or any other strategy designed to circumvent the fair operation of promotional offers.

me999 reserves the right to modify, suspend, or terminate any promotional offer at any time. Changes to ongoing promotions will be communicated to affected players via the registered email address on their account or through an in-platform notification.

me999 is committed to providing a fair, transparent, and certified gaming environment to all players. The following principles underpin the operation of all games — casino and sports — available on the platform:

6.1 Random Number Generation. All casino games available on me999, including slots, roulette, blackjack, baccarat, and video poker, utilise certified Random Number Generator (RNG) technology. The RNG system is independently audited by internationally recognised testing laboratories to ensure compliance with fairness and randomness standards. Audit certificates are available on request from our support team.

6.2 Sports Betting Rules. All sports betting markets on me999 — including PSL cricket, international Test and T20 matches, football, kabaddi, tennis, and UFC — are governed by the specific sport and market rules published within the platform's Sports Betting Rules section. In the event of a dispute regarding the outcome of a wager, me999's published rules and the official result confirmed by the relevant governing body shall be the final determinant.

6.3 Malfunctions. In the event of a game malfunction, disconnection, or technical error that affects the outcome of a game round or wager, me999 reserves the right to void the affected round and return the applicable stake to the player's account. Winnings generated as a direct result of a confirmed technical malfunction are not valid and will not be paid. me999 will communicate any such voiding decision to the affected player promptly.

6.4 Live Dealer Games. Live dealer tables on me999 are hosted by professional dealers and subject to the same RNG certification standards applied to virtual games, adapted for the live environment. Physical card shuffles and wheel spins are conducted under continuous independent oversight as required by our licensing authority.

The following activities are strictly prohibited on me999 and constitute a material breach of these Terms, which may result in immediate account suspension, forfeiture of balances, and reporting to the relevant authorities:

• Using the me999 platform for any unlawful purpose, including but not limited to money laundering, fraud, or the financing of illegal activity.
• Registering an account with false, incomplete, or misleading personal information.
• Opening or operating more than one me999 account.
• Allowing any other person — including a family member or friend — to access or operate your me999 account.
• Using automated bots, scripts, software agents, or any other artificial means to interact with the me999 platform or to place wagers.
• Exploiting software bugs, game errors, or vulnerabilities in the platform for financial gain.
• Engaging in any form of collusion with other players, including pre-arranged outcomes in poker or any other multi-player game format.
• Attempting to reverse-engineer, decompile, or access the source code or backend infrastructure of the me999 platform.
• Using VPN services, proxy servers, or other anonymisation tools to circumvent geographic restrictions or security checks.
• Engaging in coordinated bonus abuse, matched betting at scale, or any pattern of wagering designed purely to extract bonus value without genuine gaming intent.

me999 reserves the right to suspend, restrict, or permanently close any player account — with or without prior notice — under the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Discovery that the account holder does not meet the eligibility requirements at the time of registration or at any subsequent point.
• Reasonable suspicion of fraudulent activity, identity theft, payment fraud, or any other form of financial crime.
• Account inactivity for a continuous period of 12 months. me999 will issue a notification to the registered email address before applying inactivity-related restrictions.
• Request by the account holder for voluntary self-exclusion under our Responsible Gaming programme.

Upon permanent account closure for breach of Terms, me999 reserves the right to forfeit any remaining balance, including bonus funds and any winnings derived from breached conditions. Where an account is closed for reasons not related to a Terms breach, the verified account balance will be returned to the player via their registered withdrawal method within a reasonable timeframe, subject to completion of any outstanding KYC requirements.

Players who wish to voluntarily close their me999 account may do so at any time by contacting our support team at [email protected]. Voluntary closure requests will be processed within 48 hours of verification of the request.

me999 takes its responsibility toward player welfare extremely seriously. Gambling is intended to be an entertaining and enjoyable activity; it should never be seen as a source of income or a means to resolve financial difficulties. me999 provides the following responsible gaming tools to all players, accessible at any time from within the account dashboard:

• Deposit Limits. Set daily, weekly, or monthly deposit caps to control how much you spend on me999. Limits take effect immediately upon being set and cannot be increased for a minimum cooling-off period of 24 hours.
• Session Time Reminders. Configure automatic on-screen notifications that alert you when you have been logged in and actively playing for a defined period of time.
• Cooling-Off Periods. Request a temporary break from me999 ranging from 24 hours to 6 weeks. During a cooling-off period, your account is suspended and you will not receive any promotional communications from me999.
• Self-Exclusion. Request a full self-exclusion from me999 for a defined period of 6 months, 1 year, 2 years, or permanently. Self-exclusion requests are processed immediately upon verification and cannot be reversed before the exclusion period expires. There is no waiting period, and no questions are asked.
• Reality Checks. Enable periodic in-game prompts that display your net gaming result for the current session, encouraging you to reflect on your activity.

me999 proactively monitors account behaviour for indicators of problem gambling, including unusually frequent deposits, rapid escalation of stake sizes, and repeated failed withdrawal requests. Where our welfare team identifies such patterns, we may contact the player directly to offer support resources — even if the player has not requested assistance. This service is entirely confidential.

For full details of our Responsible Gaming programme, including links to independent support organisations, please visit our dedicated Responsible Gaming page.

All content published on the me999 platform — including but not limited to the me999 brand name, logo, website design, software, game interfaces, text, graphics, audio, video, and data compilations — is the exclusive intellectual property of me999 or its licensed content providers and is protected under applicable international copyright, trademark, and intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the me999 platform solely for the purpose of personal, non-commercial online gaming and sports betting in accordance with these Terms. This licence does not grant you any right to:

• Copy, reproduce, republish, upload, post, transmit, or distribute any me999 content without prior written authorisation from the Company.
• Use the me999 brand name, logo, or any associated trademarks in any commercial context, including affiliate marketing arrangements not formally approved in writing by me999.
• Frame, scrape, or systematically extract data from the me999 platform using automated tools.
• Create derivative works based on me999 content, software, or game mechanics.

Any unauthorised use of me999 intellectual property may result in immediate legal action, including claims for injunctive relief and damages. If you believe that any content on me999 infringes upon your intellectual property rights, please contact us at [email protected] with full details of the alleged infringement.

To the fullest extent permitted by applicable law, me999, its directors, officers, employees, contractors, and affiliated companies shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or in connection with your use of the me999 platform, including but not limited to:

• Loss of funds resulting from gambling activities conducted on the platform in accordance with these Terms.
• Temporary or permanent platform unavailability due to scheduled maintenance, technical failure, or force majeure events outside me999's reasonable control.
• Loss or corruption of account data resulting from circumstances beyond me999's reasonable control.
• Unauthorised access to your account resulting from your own failure to maintain the security of your login credentials.
• Decisions made or actions taken based on information, promotions, or content published on the me999 platform.

The me999 platform and all content thereon is provided on an "as is" and "as available" basis. me999 makes no representations or warranties, express or implied, regarding the accuracy, completeness, reliability, or suitability of any information published on the platform.

me999 collects, processes, and stores personal data from all registered players in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By accepting these Terms, you also acknowledge and accept the Privacy Policy in full.

Key data processing principles applied by me999 include:

• Purpose Limitation. Personal data collected from players is used only for the purposes for which it was collected — including account management, KYC verification, fraud prevention, regulatory compliance, and the delivery of player support services.
• Data Security. All personal and financial data transmitted through the me999 platform is protected by 256-bit SSL encryption. Player funds are held in segregated accounts separate from me999's operational funds.
• Third-Party Sharing. me999 does not sell player personal data to third parties. Data may be shared with licensed KYC verification providers, payment processors, and regulatory authorities as required by our licensing obligations.
• Data Retention. Player account data is retained for a minimum period as required under applicable anti-money laundering and gaming regulations, and deleted securely upon the expiry of applicable retention obligations.

For a complete explanation of how me999 handles your personal data, including your rights as a data subject, please review our full Privacy Policy.

me999 reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Amendments may be made to reflect changes in applicable law or regulatory requirements, updates to the platform's features or services, changes in our operational or commercial practices, or corrections to any errors or ambiguities in the existing text.

Where a material change is made to these Terms, me999 will provide notice to all registered players via the email address associated with their account, and will update the "Last Updated" date displayed at the top of this document. The revised Terms will take effect immediately upon publication unless a specific future effective date is stated.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which me999 holds its international gaming licence. Any dispute arising from or in connection with these Terms, your me999 account, or your use of the platform shall be subject to the exclusive jurisdiction of the courts of that licensing jurisdiction.

Dispute Resolution Process. In the event of a dispute, me999 strongly encourages players to contact our customer support team in the first instance, as the majority of disputes can be resolved efficiently at this stage. The formal dispute resolution process is as follows:

• Step 1 — Customer Support. Submit your complaint or dispute to our support team at [email protected], clearly describing the nature of the dispute and providing all relevant account and transaction details. me999 aims to provide a substantive response within 5 business days.
• Step 2 — Formal Complaint. If you are not satisfied with the outcome of Step 1, you may escalate your complaint to our compliance team by requesting a formal complaint review. Formal complaints will be acknowledged within 48 hours and resolved within 28 days where possible.
• Step 3 — Independent Adjudication. If a satisfactory resolution cannot be reached internally, you may refer your dispute to the independent dispute resolution body designated by me999's licensing authority. Details of the applicable body will be provided upon request.

Notwithstanding the above, me999 and the player may agree at any time to refer a dispute to binding arbitration under mutually agreed rules, as an alternative to litigation. Any such agreement must be made in writing and signed by both parties.

If you have any questions, concerns, or feedback regarding these Terms & Conditions, or if you wish to exercise any of your rights as a me999 player, please do not hesitate to contact us through any of the following channels:

• Email Support: [email protected] — our support team responds to all email enquiries within 24 hours, seven days a week.
• Live Chat: Available directly inside your me999 account dashboard, 24 hours a day, 7 days a week, in both English and Urdu.
• Responsible Gaming Queries: Players seeking assistance with responsible gaming tools, self-exclusion, or welfare concerns are encouraged to indicate this clearly in their support message so that their query is routed directly to our dedicated welfare team.

me999 is committed to responding to all player communications in a timely, professional, and respectful manner. Our support agents are trained in both English and Urdu and are fully briefed on all policies contained within these Terms & Conditions, enabling them to provide accurate, authoritative answers to your questions at the first point of contact.